Terms of Use

Welcome to Auticate. By accessing our site, enrolling in our programs, or becoming a member, you agree to follow these terms—so please read them carefully. We’ve written them in clear, accessible language, because clarity is what we do.

1. Who We Are

Auticate LLC
1712 Pioneer Ave Ste 500
Cheyenne, WY 82001
Contact: [email protected]

2. Using Auticate

Auticate provides educational content, courses, digital programs, and community resources designed to support autistic individuals and their allies. Some content is available through one-time purchases; other features are available only to paying members.

To use our services, you must be 18 or older. By creating an account or purchasing a product, you confirm that you meet this requirement.

3. Your Membership

If you sign up for a paid membership, you'll get access to the content included in your tier for as long as your subscription is active. You can cancel anytime. Access ends at the close of your billing period unless otherwise noted. Downloadable content is yours to keep, but membership-exclusive content is only accessible while your membership is active.

We reserve the right to change what’s included in each tier, but we’ll always notify you first if major updates are made.

4. Payments, Cancellations, and Refunds

We want this to feel like a good fit. If something doesn’t feel right after you sign up, we hope you’ll reach out. We’re real people, and we handle every request with care and respect.

Membership Renewals
All memberships renew automatically unless canceled before the next billing cycle. You can cancel at any time, and your access will continue through the end of your current subscription period—whether that’s the month or the year you’ve already paid for.

Monthly Memberships ($19.99/month)
Monthly payments are non-refundable. However, if you're a first-time member and contact us within 7 days of joining, and the Commons clearly isn’t the right fit, we may offer a refund at our discretion.

Yearly Memberships ($190/year)
Yearly memberships are also non-refundable after 14 days. But if you contact us within the first 14 days of your first yearly payment and feel the membership truly isn’t for you, we’ll likely offer a full refund.

If you believe you were charged in error, please contact us within 14 days of the charge so we can make it right.

For any questions or support regarding payments, cancellations, or refunds, please email us at [email protected].

5. Community Guidelines

We expect members to participate respectfully. This includes following the behavioral guidelines outlined in the membership portal. We reserve the right to revoke access without refund if a user violates these expectations.

6. Intellectual Property

All content on Auticate is owned by Auticate LLC unless otherwise stated. This includes videos, written material, graphics, and downloadable resources. You may use what you access for your personal learning and growth. But you may not resell, redistribute, or publicly share our materials without written permission.

7. Account Security

You’re responsible for keeping your login credentials secure. If you believe your account has been compromised, please notify us immediately.

8. Disclaimer

While Auticate offers educational resources informed by lived experience and expertise, we are not providing medical, legal, or therapeutic advice. Always consult with a qualified professional for individual support.

9. Limitation of Liability

We do our best to keep our services reliable and accurate, but we can’t guarantee perfect performance. We’re not liable for any losses or damages resulting from the use of our services beyond what the law requires.

10. Changes to These Terms

We may update these terms occasionally. When we do, we’ll update the date at the top of this page. Your continued use of the site means you accept any changes.